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Our Privacy Policy

0&1 LTD respects that you care how information about you is used and shared. Our commitment to safeguarding your right to privacy is one of the many reasons we are a trusted provider. This commitment includes controls on the protection and use of personal information within our organisation, its systems and our web site, as well as programs to educate employees to respect your privacy at all times.

What this policy describes

This Privacy Policy describes the commitments of 0&1 LTD and the rights of our customers and visitors of our web sites regarding personal information. It is also intended to comply fully with the EU General Data Protection Regulation (GDPR) and repealing Directive 95/46/EC (Data Protection Directive).

What this policy covers

This Privacy Policy applies to the 0&1 LTD. In addition to this Privacy Policy, the 0&1 LTD may also be subject to the requirements of applicable local legislation, tariffs and regulations and the orders of any court or other lawful authority. Any time you do business with the 0&1 LTD, you are protected by the rights and safeguards contained in the 0&1 LTD Privacy Policy.
Employees and Agents – this Privacy Policy also governs the behaviour of our employees and agents acting on our behalf. All of our employees who have access to personal information receive training on using and protecting that information. All of our employees and agents are bound by confidentiality and other agreements requiring them to protect any personal information they may access as part of their job.

What is personal information?

Personal information is information about an identifiable individual. Publicly available information — such as a public directory listing of your name, address, telephone number, email or other electronic address — is not considered to be personal information.

What we collect?

We record the basic information provided by your web browser when you access our website. This information is technical and does not contain sensitive personal details. This might include: your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation, etc. We use this data, for legitimate interests, to assist with problems that may arise in relation to this website and to aggregate access trends to provide a better browsing experience.
General Enquiries – when you register your contact details with us, we may collect the following information: name and contact information. Our legitimate interest in this information is so that we can contact you in order to respond to queries in the most efficient and effective way.

Why we collect personal information?

At 0&1 LTD, we strive to gather information only as necessary to conduct business, for the following purposes:

  • to establish and maintain responsible commercial relations with you and provide you with ongoing service
  • to understand your needs and/or qualify you for products and services
  • to recommend particular products and services to meet your needs
  • to develop, enhance, market or provide products and services
  • to manage and develop 0&1 LTD business and operations, including personnel and employment matters
  • to respond to your request for further information or follow-up contact
  • to meet legal and regulatory requirements.
Using personal information

We will identify the purposes for which the personal information is collected at or before the time that the personal information is gathered from you. Your personal information will not be used for any other purpose without your consent.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Controlling your personal information

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please email info@0and1.co.uk. You may also contact us for further details or with any queries.
In addition, under that regulation, you may request the rectification or erasure of this personal data. You may also request the restriction of processing concerning you or object to such processing. You also have the right, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone: +44 303 123 1113.

Our commitment to privacy

We take all of the necessary precautions to ensure the safeguarding of your information, whether it is stored electronically or in paper format. In all cases, information is retained in secure facilities, protected from unauthorised access and kept only as long as is reasonably required. For example, our electronic files are backed up for redundancy, password protected and accessible only by authorised employees, on a need-to- know basis. Personal information is retained only as long as necessary for the fulfilment of the above- specified purposes.
We do not and will not provide any of your personal or business information to other companies or individuals without your specific request and permission. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Warning – although we take steps to prevent unauthorised access to use of personal information, the internet is not 100% secure. For this reason, we are not able to guarantee that information we collect or store will always be protected from unauthorised access, or that it will only be used in this Privacy Policy.

Changes to this policy

We may change this policy from time to time by updating this page. For more details, please contact us at info@0and1.co.uk.

Contact us

Any queries regarding the above, please contact us at info@0and1.co.uk or by writing to our registered office address at 0&1 LTD, 12 Stonebridge Road, Canterbury, CT2 7LN, United Kingdom.

0&1 LTD is a company registered in England with company number 10766525.